Wednesday, October 17, 2012
Experience vs. Memory
Decisions are made based on MEMORIES of experiences and not the actual experiences according to behavioural economics Nobel Prize winner, Kahneman. This has important implications for the field of marketing, which is largely focused on creating the perfect customer experience.
A great example from the video below tells the story of a man who had been listening to a symphony, and it was
A great example from the video below tells the story of a man who had been listening to a symphony, and it was
Monday, October 15, 2012
The 4Ps of marketing are dead. Today, it’s all about the 4Es.
Facebook, Twitter, Pinterest, YouTube, Skype, Amazon, Cloud, mobile, tablets and many other platforms and technologies have not only changed the way people can communicate and interact with each other, but have also challenged Marketers to think differently about how they go to market and engage with prospects and customers.
It used to be relatively simple to focus on the 4Ps. Create a great
It used to be relatively simple to focus on the 4Ps. Create a great
Thursday, October 11, 2012
In search of innovation in the entertainment industry
The internationally renowned Cirque du Soleil is now back in Sydney
with a new big top production called OVO, an immersion into the colorful
and energetic world of insects. With incredible stunts you did not even
think were possible by the human body and mind-blowing production that
takes you away from reality, it is hard not to become a fan once you
have experienced one of their
Monday, October 8, 2012
Are we all hard-wired to make bad decisions?
The Marketing Research for Decision Makers unit of the Master of Marketing program at the University of Sydney Business School has adopted a new approach this semester. Previously, the unit focused on teaching how to assess and evaluate marketing information so as to improve our decision making ability. This semester the learning objectives have been expanded to explicate psychological biases
Wednesday, October 3, 2012
Market Strategy Wars – Apple vs Samsung
There is only a very select range of products that can successfully implement a marketing strategy that revolves around ‘low supply and high demand’, with with the goal of increasing the desirability of a product and ultimately increasing sales.
One company in particular has proven particularly adept at this strategy. Apple has successfully done this time and time again for the release of a
One company in particular has proven particularly adept at this strategy. Apple has successfully done this time and time again for the release of a
Monday, October 1, 2012
Facebook and Companies - Striking a balance between the Social and the Media aspects
A largely controversial decision made recently by the Advertising Standards Board (ASB) has deemed companies accountable for user-generated comments on their Facebook pages. Posts from ‘fans’ are now considered to be advertisement, which means these should adhere to the industry’s Code of Ethics and the Australian Consumer Law. Because companies have a ‘reasonable degree of control’ over
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