"Few people in pharma or the investment community were surprised at bapineuzumab's failure, as most odds makers put its chances for success at approximately 25 percent," said Daniel R. Hoffman, Ph.D., in a post to the Philadelphia Inquirer Check Up blog (see "Choosing between baldfaced political lies and Pharma's half-truths").
Bapineuzumab is an experimental drug for the treatment of Alzheimer's Disease (see "Pfizer and Janssen Halt Alzheimer Drug Development: Why Not Try Gamification?").
"But why do pharmas advance poor prospects to expensive, Phase 3 testing and throw half a billion dollars of shareholder money out the window in the process?"
The former head of Pfizer's R&D, John LaMattina, offered the following as a possible answer:
“Perhaps the answer lies the fact that there were groups of stakeholders who desperately wanted bapi to advance. AD [Alzheimer's Disease] patient advocacy groups would top the list. These people, who are doing their utmost to help find any treatment for this disease, would have been outraged had bapi been dropped at phase 2. Furthermore, their concerns would have been supported by leading experts in the field. Back in 2008, many of the leading experts in AD strongly believed in the science behind bapi and they would have been quite negative about ending the bapi program. Finally, dropping bapi would have caused public relations damage. Imagine the headlines: ‘Big Rich Pharma Companies Dump Promising Drug For AD. Patients, Scientists Crushed.’"
LaMattina says that he "had no part in the bapi discussions," but he suspects that Wyeth/J&J "knew that bapi had less than a 50-50 chance to succeed" and he agrees that it was a $400 million dollar gamble.
Obviously, LaMattina is just speculating on the role that Alzheimer patient advocates may have had on the decision to proceed with the phase 3 trials of bapi. But I seriously doubt that the "deciders" were worried about bad publicity if they refused to take the gamble. Drug companies, after all, pay corporate communications professionals big bucks to favorably "spin" bad news.
"Patient advocacy groups can exert some effect," said Hoffman, "but basically they stand several rungs down the influence ladder from the greed, ego and similar motives of senior executives. The area where patient advocacy groups scream the loudest concerns the exorbitant pricing of drugs for their respective therapeutic areas. Yet pharmas seldom let these plaintive cries influence their inexorable price increases. Certainly the patient groups didn't deter pharma's industry-wide strategy of pricing as many new products as possible at the vastly higher level of biologicals and, for some, even into the orphan drug stratosphere."
True that!
Dr. Hoffman complains of "half-truths and misdirecting statements that pharma's cheerleaders now communicate regularly" when referring to LaMattina's analysis. LaMattina, said Hoffman, "didn't place even a smidgeon of responsibility at the feet of fiduciary officers and senior R&D people who receive bonuses based upon the number of compounds they advance to Phase 3. Nor did he state that C-suite people uniformly believe they look better to shareholders by throwing a Hail Mary pass against a stacked secondary, rather than limiting their losses by punting the ball."
Football: Another reference to games! See my post cited above.
Obviously, drug development is a risky business - high risk vs. high reward. These days, however, the rewards are less "stratospheric" than they used to be.
Instead of looking for scapegoats -- whether they be patient advocates or C-suite football quarterback wanabees -- we should talk about the broken pharma business model and how to change it to be less risky. A guest Forbes post by Christopher Bowe, the US Healthcare Analyst at Informa Scrip, addresses this issue in his analyis of the bapi failure:
"To save itself - and save more patients - the industry should take two vital steps: develop a more flexible approach to drug approval and patent exclusivity and change its business model to encourage more scientific collaboration among companies," said Bowe. "The first change is relatively closer to our grasp; the second requires a sea change in the industry" (see "Big Pharma Failures Light the Way to Change").
On that note, I invite you to read this Pharma Marketing News article: "Crowd Sourced Creative Commons Drug Information" (subscription required) and/or this Pharma Marketing Blog post: "OMG, LCOI! Open Source Pharma: Creative Commons Coming To Pharma."
An open crowd-sourced approach to pharmaceutical research is not a hairbrained idea. An article in today's Wall Street Journal describes how the U.S. military is using crowdsourcing to design a new amphibious vehicle for the Marines (see "Tapping Crowds for Military Design"; subscription required). "The Defense Advanced Research Projects Agency, known as Darpa, is preparing to assess whether crowdsourcing, a freewheeling collaborative method sometimes used to develop software, can be an effective means of designing military equipment."
IMHO, if the military can handle open source data sharing without revealing secrets, so can the pharmaceutical industry.
Friday, August 17, 2012
Wednesday, August 15, 2012
Lilly Overtakes Pfizer as Biggest DTC Advertising Spender!
According to cegedim Strategic Data, Lilly overtook Pfizer in total direct-to-consumer (DTC) spending in April, 2012. The chart below shows the top 10 DTC spenders between July 2011 and April 2012.
Pfizer spent nearly $900 million in DTC advertising in 2011. $220 million of that was for Lipitor. I predicted that Lipitor would hold the "Key to DTC Ad Spending in 2012" (see here) and this chart proves it.
Lilly's Cymbalta and Cialis were the #2 and #3 highest in DTC ad spending in 2011. It looks like they will be #1 and #2 in 2012.
Pfizer spent nearly $900 million in DTC advertising in 2011. $220 million of that was for Lipitor. I predicted that Lipitor would hold the "Key to DTC Ad Spending in 2012" (see here) and this chart proves it.
Lilly's Cymbalta and Cialis were the #2 and #3 highest in DTC ad spending in 2011. It looks like they will be #1 and #2 in 2012.
Fake vs. Real Pharma Twitter Followers
Piotr Wrzosinski (@pwrzosin), IPM Digital Marketing at Roche and a member of my Pharma Twitter Pioneer Group (see here), recently posted this to Twitter today:
"0% of my followers are fake. How many fake followers do you have..? http://sttsp.pl/ahaf @StatusPeople #FollowerSpam"
Goodie! Another social media metric I can use to compare pharma Twitter accounts. I quickly followed the link to StatusPeople Web site where I was invited to "Find out how many fake followers your friends have."
Before looking at my "friends" data, however, I looked at my own and found out that 73% of my nearly 12,000 Twitter followers were neither "fake" ("spam" accounts that "tend to have few or no followers and few or no tweets, but [which] tend to follow a lot of other accounts.") nor "inactive." This was quite better than most pharma Twitter accounts as can be seen in the following chart (click for an enlarged view):
I do not have 0% fakes like Piotr; six percent (6%) of my followers may be fakes. This is the lowest percentage among the 16 pharma Twitter accounts I measured. @Abbottnews had the highest percent of "fake" followers: 18%. Fouteen percent (14%) of followers of Roche, Novartis, Pfizer GSK(U.S.) are "fakes" or suspected spam accounts.
Why is it important to know how many fake and inactive followers a Twitter account has?
Did Pfizer "attempt to build legitimacy" by "gaming the system?"
One caveat: StatusPeople contends that its tool provides "very accurate insight into how many inactive and fake" followers a Twitter account has, but ONLY if there are fewer than 10,000 followers. "If you're very 'popular' the tool will still provide good insight but may better reflect your current follower activity rather than your whole follower base."
Only 6 out of my sample of 16 pharma Twitter accounts have fewer than 10,000 followers (Phrma, SanofiUS, Diabetes_Sanofi, BoehringerUS, BMSnews, and Abbottnews).
If you want to learn how many fake followers you have, go here.
"0% of my followers are fake. How many fake followers do you have..? http://sttsp.pl/ahaf @StatusPeople #FollowerSpam"
Goodie! Another social media metric I can use to compare pharma Twitter accounts. I quickly followed the link to StatusPeople Web site where I was invited to "Find out how many fake followers your friends have."
Before looking at my "friends" data, however, I looked at my own and found out that 73% of my nearly 12,000 Twitter followers were neither "fake" ("spam" accounts that "tend to have few or no followers and few or no tweets, but [which] tend to follow a lot of other accounts.") nor "inactive." This was quite better than most pharma Twitter accounts as can be seen in the following chart (click for an enlarged view):
I do not have 0% fakes like Piotr; six percent (6%) of my followers may be fakes. This is the lowest percentage among the 16 pharma Twitter accounts I measured. @Abbottnews had the highest percent of "fake" followers: 18%. Fouteen percent (14%) of followers of Roche, Novartis, Pfizer GSK(U.S.) are "fakes" or suspected spam accounts.
Why is it important to know how many fake and inactive followers a Twitter account has?
"There are two reasons," says StatusPeople. "First it's important for you to be sure when you communicate on Twitter that you are communicating with real and active followers. Because the more active your follower base the more likely they are to share your content.Well, Pfizer has over 31,000 followers. Way back in 2010, I asked "How Did Pfizer Get So Many Twitter Followers?" (see here). I suggested that Pfizer sent out a memo to all their more than 100,000 employees worldwide telling them to follow @pfizer_news. I was kidding, of course. But I suspected something was up because Pfizer_news somehow attracted about 3-4,000 NEW Twitter followers in just a few days (see chart below)!
The second reason is there are a growing number of Fakers out there. People who buy followers in a vain attempt to build legitimacy. "'Look at me I have 20,000 followers, I must know my...' They are essentially trying to game the system and it's important for you to be able to spot them, and steer clear of them. Becatse ultimately if you're willing to lie about how many friends you have you are not a very trustworthy individual."
Did Pfizer "attempt to build legitimacy" by "gaming the system?"
One caveat: StatusPeople contends that its tool provides "very accurate insight into how many inactive and fake" followers a Twitter account has, but ONLY if there are fewer than 10,000 followers. "If you're very 'popular' the tool will still provide good insight but may better reflect your current follower activity rather than your whole follower base."
Only 6 out of my sample of 16 pharma Twitter accounts have fewer than 10,000 followers (Phrma, SanofiUS, Diabetes_Sanofi, BoehringerUS, BMSnews, and Abbottnews).
If you want to learn how many fake followers you have, go here.
How Johnson & Johnson Uses Twitter for Patient Support: A-plus for Effort, D-minus for Sharing
Every day, I get a synopsis of tweets and newsfeeds from selected pharma companies that I am following (see "News Direct from the Pharma Industry"). Lately, I've been noticing a number of tweets from Johnson and Johnson (@JNJComm) that are direct responses to complaints from consumers about its products. In some cases, complainants have had an extended conversation with JNJ.
However, you won't find these conversations if you look at the @JNJComm Twitter timeline here but you can find them in the PMN Forum archives here. More on this later. Right now I'd like to focus on one of these conversations.
@hiltmon (Hilton Lipschitz) complained about an Acuvue contact lens problem in a tweet posted to @JNJComm. @hiltmon said: "@JNJComm, could you please fwd this to Acuvue team: See the hole in the lens (top right), happened twice now. Thanks. pic.twitter.com/50ML8IrT" The link leads to this photo:
Whether or not this could be classified as a legitimate "adverse event," is a matter for debate, but JNJ responded as if it were: "thanks for alerting use. Please call us at 800-843-2020. It's important that we fully understand what occurred. Thanks! ^DE" Here's a screen shot of the full exchange:
I am not sure what "^DE" means. It appears that JNJComm uses it only at the end of responses to these sorts of complaints. I assume it allows some kind of tracking or followup. [Actually, it indicates the author - in this case Devon Eyer; see UPDATE at the end of this post.] In any case, the end result was one happy (I assume) customer.
I cannot find a legitimate Acuvue Twitter account, although the brand does have a Facebook page. After a quick scan through the Acuvue FB page, I can find no consumer complaints or conversations like the above. It's all good brand "conversations" over there on the Acuvue FB page :-)
The above Twitter conversation might be considered a "brand conversation," which is what brand marketers would like to see (although they would like positive rather than negative conversations about their products). So, JNJ corporate communications people are having these brand support conversations via Twitter, but the brand people -- who presumably manage the FB page -- do not. That's telling in respect to the question I asked in a previous post: "Who's Your Social Media Daddy?"
This conversation is somewhat hidden from most of the nearly 20,000 @JNJComm followers. As I mentioned above, it does not appear in @JNJComm's Twitter timeline because each tweet begins with "@". That makes it a personal conversation in Twitter. Unless you access @JNJComm's Twitter RSS feed as I do, you won't see these tweets. That's unfortunate, IMHO, because it means that the power of social media (e.g., sharing content with followers) is sidestepped. In this case, other consumers may not learn about important safety and other information about Acuvue lenses. Public health would be better served if everyone could learn from the conversation (e.g., the batch number of the faulty lenses).
Of course, it also means that these conversations may not be picked up by the media -- presumably the main audience for @JNJComm and other pharma corporate Twitter accounts -- or by regulators who may like more information about faulty medical products.
UPDATE: ^DE indicates that the @JNJComm posts were written by Devon Eyer, Director, Corporate Communications, Social Media at Johnson & Johnson (see her LinkedIn profile here).
I have included Devon in my list of contenders for the 3rd Annual Pharmaguy Social Media Award. You can learn more about this award here and/or vote for your favorite here.
However, you won't find these conversations if you look at the @JNJComm Twitter timeline here but you can find them in the PMN Forum archives here. More on this later. Right now I'd like to focus on one of these conversations.
@hiltmon (Hilton Lipschitz) complained about an Acuvue contact lens problem in a tweet posted to @JNJComm. @hiltmon said: "@JNJComm, could you please fwd this to Acuvue team: See the hole in the lens (top right), happened twice now. Thanks. pic.twitter.com/50ML8IrT" The link leads to this photo:
Whether or not this could be classified as a legitimate "adverse event," is a matter for debate, but JNJ responded as if it were: "thanks for alerting use. Please call us at 800-843-2020. It's important that we fully understand what occurred. Thanks! ^DE" Here's a screen shot of the full exchange:
I am not sure what "^DE" means. It appears that JNJComm uses it only at the end of responses to these sorts of complaints. I assume it allows some kind of tracking or followup. [Actually, it indicates the author - in this case Devon Eyer; see UPDATE at the end of this post.] In any case, the end result was one happy (I assume) customer.
I cannot find a legitimate Acuvue Twitter account, although the brand does have a Facebook page. After a quick scan through the Acuvue FB page, I can find no consumer complaints or conversations like the above. It's all good brand "conversations" over there on the Acuvue FB page :-)
The above Twitter conversation might be considered a "brand conversation," which is what brand marketers would like to see (although they would like positive rather than negative conversations about their products). So, JNJ corporate communications people are having these brand support conversations via Twitter, but the brand people -- who presumably manage the FB page -- do not. That's telling in respect to the question I asked in a previous post: "Who's Your Social Media Daddy?"
This conversation is somewhat hidden from most of the nearly 20,000 @JNJComm followers. As I mentioned above, it does not appear in @JNJComm's Twitter timeline because each tweet begins with "@". That makes it a personal conversation in Twitter. Unless you access @JNJComm's Twitter RSS feed as I do, you won't see these tweets. That's unfortunate, IMHO, because it means that the power of social media (e.g., sharing content with followers) is sidestepped. In this case, other consumers may not learn about important safety and other information about Acuvue lenses. Public health would be better served if everyone could learn from the conversation (e.g., the batch number of the faulty lenses).
Of course, it also means that these conversations may not be picked up by the media -- presumably the main audience for @JNJComm and other pharma corporate Twitter accounts -- or by regulators who may like more information about faulty medical products.
UPDATE: ^DE indicates that the @JNJComm posts were written by Devon Eyer, Director, Corporate Communications, Social Media at Johnson & Johnson (see her LinkedIn profile here).
I have included Devon in my list of contenders for the 3rd Annual Pharmaguy Social Media Award. You can learn more about this award here and/or vote for your favorite here.
Monday, August 13, 2012
New Pharma Business Model: Prizes, Not Patents, for Innovative Drugs
A BMJ articled titled "Pharmaceutical research and development: what do we get for all that money?" was roundly criticized by Rich Meyer of World of DTC Marketing blog and Derek Lowe of In the Pipeline blog. Both have both ripped into the central premise of the BMJ article; specifically critiquing these statements made by the authors: (1) the "widely touted innovation crisis in pharmaceuticals is a myth" and (2) for every dollar pharmaceutical companies spend on "basic research, $19 goes toward promotion and marketing."
Meyer (here) tackles #2 using data from Lilly (ie, see this chart embedded below), whereas Derek tackles #1 (here).
Everyone fools around with the numbers to reach their desired pre-ordained conclusions. I have blogged about this many times. First, I wrote about differing estimates of pharma's expenditures on total marketing, not just direct-to-consumer (DTC) spending, which was used to create the above chart of dollars spent on advertising vs. sales. I've also compared this to how much the industry spends on research (see, for example, "Promotion vs. R&Deja vu all over again!").
My conclusion: The drug industry spends approximately the same on marketing as it does on research. So, can't we all agree to that and just get along?
If you actually read the BMJ article, you might be surprised to learn that the authors' goal seems to be to promote a NEW business model for the pharmaceutical industry:
"We should consider new ways of rewarding [drug industry] innovation directly, such as through the large cash prizes envisioned in US Senate Bill 1137, rather than through the high prices generated by patent protection," said the authors.
I was intrigued to learn that a US Senate Bill has been proposed -- although long tabled -- that actually seriously proposed getting rid of patent protection for new drugs as an incentive for innovation. Here's how the BMJ authors describe what SB 1137 proposes:
"The bill proposes the collection of several billion dollars a year from all federal and non-federal health reimbursement and insurance programmes, and a committee would award prizes in proportion to how well new drugs fulfilled unmet clinical needs and constituted real therapeutic gains. Without patents new drugs are immediately open to generic competition, lowering prices, while at the same time innovators are rewarded quickly to innovate again."
The authors assure us that the approach advocated by SB 1137 "would save countries billions in healthcare costs and produce real gains in people’s health."
Maybe so, but I seriously doubt that prizes awarded by a government committee (ie, "Board of Trustees for the Fund for Medical Innovation Prizes") would be more effective than the profit motive or less prone to corruption than the industry's cozy relationship with the FDA (ie, drug industry "users fees" directly cover the majority of FDA's drug approval expenses).
SB 1137 also calls for 5 percent of the prize rewards fund (ie, 5% of about $80 BILLION or about $4 billion -- the approximate amount pharma spends each year on DTC advertising) to be distributed to those who "provide open access to knowledge, data, materials, and technologies." The bill claims that such "new open source business models... will induce greater access to useful knowledge, data, materials, and technologies."
That's interesting because I recently talked to people at Lilly -- not the same people who created the above chart -- about an "open access" project they are launching for innovative pharma research (see "Crowd Sourced Creative Commons Drug Information").
Meyer (here) tackles #2 using data from Lilly (ie, see this chart embedded below), whereas Derek tackles #1 (here).
Everyone fools around with the numbers to reach their desired pre-ordained conclusions. I have blogged about this many times. First, I wrote about differing estimates of pharma's expenditures on total marketing, not just direct-to-consumer (DTC) spending, which was used to create the above chart of dollars spent on advertising vs. sales. I've also compared this to how much the industry spends on research (see, for example, "Promotion vs. R&Deja vu all over again!").
My conclusion: The drug industry spends approximately the same on marketing as it does on research. So, can't we all agree to that and just get along?If you actually read the BMJ article, you might be surprised to learn that the authors' goal seems to be to promote a NEW business model for the pharmaceutical industry:
"We should consider new ways of rewarding [drug industry] innovation directly, such as through the large cash prizes envisioned in US Senate Bill 1137, rather than through the high prices generated by patent protection," said the authors.
I was intrigued to learn that a US Senate Bill has been proposed -- although long tabled -- that actually seriously proposed getting rid of patent protection for new drugs as an incentive for innovation. Here's how the BMJ authors describe what SB 1137 proposes:
"The bill proposes the collection of several billion dollars a year from all federal and non-federal health reimbursement and insurance programmes, and a committee would award prizes in proportion to how well new drugs fulfilled unmet clinical needs and constituted real therapeutic gains. Without patents new drugs are immediately open to generic competition, lowering prices, while at the same time innovators are rewarded quickly to innovate again."
The authors assure us that the approach advocated by SB 1137 "would save countries billions in healthcare costs and produce real gains in people’s health."
Maybe so, but I seriously doubt that prizes awarded by a government committee (ie, "Board of Trustees for the Fund for Medical Innovation Prizes") would be more effective than the profit motive or less prone to corruption than the industry's cozy relationship with the FDA (ie, drug industry "users fees" directly cover the majority of FDA's drug approval expenses).
SB 1137 also calls for 5 percent of the prize rewards fund (ie, 5% of about $80 BILLION or about $4 billion -- the approximate amount pharma spends each year on DTC advertising) to be distributed to those who "provide open access to knowledge, data, materials, and technologies." The bill claims that such "new open source business models... will induce greater access to useful knowledge, data, materials, and technologies."
That's interesting because I recently talked to people at Lilly -- not the same people who created the above chart -- about an "open access" project they are launching for innovative pharma research (see "Crowd Sourced Creative Commons Drug Information").
Friday, August 10, 2012
Who's Your Social Media Daddy? A Panel Discussion
That is one of the questions/topics to be discussed by a panel of experts I will be moderating at the next PharmaForce conference in Princeton, NJ, on October 30, 2012. Actually, the real question to be considered is "Who Owns Your Social Media Initiatives?"
Pharma Marketing News is a Media Partner for this event and is helping promote it through advertising. The panel I volunteered to moderate is titled "Effectively Building Your Social Business" (see here). I am not getting paid to do this, but I hope to learn a lot from the experience, especially from meeting and working with the expert panelists.
Not all the panelists have been chosen as yet. I and the conference organizers are interested in finding pharma panelists who can give their POVs regarding the following discussion bullet points:
NOTE: I am looking specifically for pharma people. There is no compensation for participation on panels except for the 45 minutes of fame and notoriety involved (I probably will write up a summary of the panel discussion afterward).
Pharma Marketing News is a Media Partner for this event and is helping promote it through advertising. The panel I volunteered to moderate is titled "Effectively Building Your Social Business" (see here). I am not getting paid to do this, but I hope to learn a lot from the experience, especially from meeting and working with the expert panelists.
Not all the panelists have been chosen as yet. I and the conference organizers are interested in finding pharma panelists who can give their POVs regarding the following discussion bullet points:
- Tap into social media data to reveal customer behavior
- Understand the power of influence and influence mapping
- How to best balance the risk and rewards of social
- Who owns your social media initiatives
- Determine the desired outcomes of your social media strategy
- Align social media activities to your multichannel marketing strategy
NOTE: I am looking specifically for pharma people. There is no compensation for participation on panels except for the 45 minutes of fame and notoriety involved (I probably will write up a summary of the panel discussion afterward).
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Thursday, August 9, 2012
Marketing is getting infinitely complex.
Marketing is getting infinitely complex.
But here is some context to help you deal with that complexity.
Today’s marketer not only has more channel choices than at any other time in history,
but the number of channels is increasing every day. Plus they are often
operating with effectively less budget, to deliver higher, more accountable
performance, while a waterfall of data thunders down
But here is some context to help you deal with that complexity.
Today’s marketer not only has more channel choices than at any other time in history,
but the number of channels is increasing every day. Plus they are often
operating with effectively less budget, to deliver higher, more accountable
performance, while a waterfall of data thunders down
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